instructor-led training

(EDU-330) Firewall: Troubleshooting

3 Days
Instructor-Led Training
Supported Platforms
Palo Alto Networks NGFW running Panorama OS

(EDU-330) Firewall: Troubleshooting helps you to :

  • Use firewall tools, including the CLI, to investigate networking issues
  • Follow proven troubleshooting methodologies that are specific to individual features
  • Analyze advanced logs to resolve various real-life scenarios
  • Solve advanced, scenario-based challenges


Successful completion of this three-day, instructor-led course will enhance the participant’s understanding of how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Participants will perform hands-on troubleshooting related to the configuration and operation of the Palo Alto Networks firewall. Completion of this class will help participants develop an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content.

Target Audience

Security Engineers, Security Administrators, Security Operations Specialists, Security Analysts, Network Engineers, and Support Staff


Participants must complete the Firewall Essentials: Configuration and Management (EDU-210) course. Participants must have strong practical knowledge of routing and switching, IP addressing, and network security concepts, and at least six months of on-the-job experience with Palo Alto Networks firewalls.

Training credit information

Palo Alto Networks Training Credits allow you a single point of purchase for training for use throughout the year. Training credits are redeemable by all employees within an organization for any Palo Alto Networks open enrollment, private on-site, or online course offered by our Authorized Training Partners (ATPs).

Course Modules

  1. Tools and Resources
  2. Flow Logic
  3. Packet Captures
  4. Packet-Diagnostics Logs
  5. Host-Inbound Traffic
  6. Transit Traffic
  7. System Services
  8. Certificate Management and SSL Decryption
  9. User-ID
  10. GlobalProtect
  11. Support Escalation and RMAs
  12. Next Steps

CLI Primer

Authorized Training Partners


Europe, Middle East, Africa

Secure Shield

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