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Palo Alto Networks Awards & Certifications
2015 - 2020 J.D. Power Certified Assisted Technical Support Program
Palo Alto Networks, Inc. has been recognized by J.D. Power for six consecutive years for providing “An Outstanding Customer Service Experience” for its Assisted Technical Support.
Six Consecutive Years of Award-Winning Global Support from Palo Alto Networks J.D. Power 2020 Certified Assisted Technical Support Program, developed in conjunction with TSIA. Based on the successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations.
For more information, visit www.jdpower.com or www.tsia.com.
2015 - 2020 TSIA Global Rated Outstanding Assisted Certification
TSIA certification recognizes that Palo Alto Networks has achieved Global Rated Outstanding Assisted Support for a sixth consecutive year for 2020. Customers can purchase Palo Alto Networks products with confidence knowing that Palo Alto Networks meets the highest industry support standards.
Palo Alto Networks Recognized for Innovation in Customer Portals
Palo Alto Networks recently won the TSIA 2019 STAR Award for Innovation in Customer Portals. The judges recognized Palo Alto Networks for its use of artificial intelligence and machine learning to deliver an exceptional customer experience.
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References and Case Studies
Advanced Info Service Transforms Security Operations Centre With Scalable, Automated Processes To Boost Incident Response Management
Advanced Info Service had a traditional SIEM
tool, with many incidents to manage on
traditional CSOC processes. In order to manage
incidents properly, AIS needed to have a
ticketing information management system.
References and Case Studies
Infosys delivers security at scale with automation from Cortex XSOAR
Infosys, a global leader in next-generation digital services and consulting, rises to the challenge of 1M events per second by turning to Cortex XSOAR to automate and orchestrate its Cyber Defense Center operations worldwide.
Article
What is a denial of service attack (DoS) ?
A Denial-of-Service (DoS) attack is an attack meant to shut down a machine or network, making it inaccessible to its intended users.
References and Case Studies
Inspira’s Cyber Fusion Centers automate incident response with Cortex XSOAR
Optimized frameworks result in automation, orchestration, and faster response time for incident management, benefitting end customers.
Datasheet
PA-400 Series
Palo Alto Networks PA-400 series ML-Powered NGFW (PA-460, PA-450, PA-440) brings Next Generation Firewall capabilities to distributed enterprise branch offices, retail locations, and midsize businesses.
Article
What is a Zero Trust Architecture
Zero Trust has become one of cybersecurity’s most used buzzwords. It’s imperative to understand what Zero Trust is, as well as what Zero Trust isn’t.